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I spent a long time scouring the internet for a good quality and reasonably-priced pent bike shed and your shed stood out in every way. Simple to order - and customise how I wanted the shed and given the national demand for sheds and timber as a result of the Covid lockdown the estimated delivery date was better than most companies.
Within a week or so of ordering I was personally telephone to advise of the date of delivery, which very much helped with planning.
The shed arrived on the morning of the identified delivery date and was very securely and compactly packaged on a pallet. The instructions made the unpacking very easy by following the safety advice ... you definitely should have a second person to help you.
When I laid out and checked the components against the inventory in the guide I was hugely impressed with the quality of the timber, the build and the design. However I did note that my kit contained two identical gables when this should have been a handed pair. I contacted them just before 4pm on the delivery day (Thursday) and sent them a photo of the two identical gables in my order. The company responded to the email within minutes and assured me that they would resolve the issue as soon as possible. I was astounded to receive the correct component by courier by midday the next day!! This was fantastic service and meant that by getting the part to me on a Friday I could still go ahead and construct the shed over the weekend.
It doesn't matter to me that there was an error in my delivery - what matters is how the company responsible responds and resolves the issue. I cannot praise them enough for the speed and manner in which they put this right, including emails and a personal call. Just brilliant!
The price of the shed I purchased was comparable to many other similar sized and designed sheds on the market. However careful research showed that so many competitors were vastly inferior in terms of build and materials. I am delighted with my shed and the service from Summer Garden Buildings. I would absolutely recommend them to all and commend them for their determination to resolve issues and ensure customer satisfaction. Thank you!
Richard, Telford, Shropshire, TF3, Bike Shed 887, 8th August 2020
EXTRA NOTE:- THIS INGENIOUSLY TIGHT FITTING SHED MAKES FULL USE OF THE SPACE AVAILABLE, WITH HARDLY AN INCH TO SPARE. HOWEVER, IF POSSIBLE WE RECOMMEND A CLEARANCE AROUND BUILDINGS FOR MAINTENANCE AND DAMP PREVENTION.