Customer Emails and Photos 2023

Tim, Plymstock, Plymouth, PL9, 8x20 Cedar Greenhouse 323, 10th December 2023

Simon, Par, Cornwall, PL24, 10x16 Log Cabin 012, 4th December 2023

EXTRA NOTE:- THE PICTURE SHOWS A ONE PIECE EPDM RUBBER ROOF COVERING DURING A DOWNPOUR.

Richard, Wokingham, RG41, 10x12 Log Cabin Shed 424, 30th November 2023

An excellent quality product. Delivered when promised and driver helped to carry to the back of the house. Thank you Summer.

Jacqui, Rochdale, OL11, 7x6 Hexagonal Gazebo 087, 25th November 2020

For the price, this summer house cannot be faulted. It was fairly easy to assemble, taking two of us about two days, although we could have completed it in one if we had rushed. Before that, we had spent a couple of days levelling the ground and putting down the base. The build is sturdy although a little rough round the edges in places. A little planing was needed on the ends of the lapped boards to enable the sections to fit snugly but I anticipated that and used the few days of rain that preceded the good weather to attend to this before assembly.
There were some issues with delivery and it was evident that some damage in the first attempt at transit had been repaired but this was not a major problem and once it was painted, it was not visible.
We needed four people to lift the roof into place. From delivery to complete and painted was two weeks.

Mark, Lichfield, Staffordshire, WS13, 7x6 Hexagonal Summerhouse 083, 25th November 2023

EXTRA NOTE:- WE RECOMMEND 2 PEOPLE TO FIT THE ROOF ONE PANEL AT A TIME BEFORE FITTING THE ROOF COVERING IN SITU.

Summer House is really for my wife - her domain and spends a lot of her time there reading. The first two photos are when it was first built. Another floor was added as the original felt a bit "soft". The next three photos are after it has been personalised a bit and the last one taken today, not a good day.The Summer House is closed up for winter and protecting some plants.

Greg, Cheltenham, GL51, 7x5 Summerhouse 481, 12th November 2020

Rob, Saffron Walden, Essex, CB11, 8x14 2 Room Corner Cabin 250, 9th November 2023

Guy
I just wanted to say thank you for the fabulous service for the missing parts - very impressed. Please do pass on.
Kind regards

Rebecca, Bournemouth, BH3, 7x10 Aluminium Greenhouse 19, 6th November 2023

Very impressed with the cabin and the quality of the build. The installers were first rate also. Already using it a lot and the kids love it.

Stuart, Hockley, Essex, SS5, 13x13 Cabin 011, 4th November 2020

Our summer house was delivered sooner than anticipated. The installation was carried really quickly despite the wind and drizzle.

Mike, Holme Upon Spalding Moor, York, YO43, 8x8 Summerhouse 47, 24th October 2020

Very happy with the Gazebo, great quality and very solid for the price and it was easy for 2 people to assemble. We painted it before putting it together which had been suggested by other reviews and this was good advice.

Debbie, Walton on Thames, Surrey, KT12, 7x6 Hexagonal Gazebo 210, 22nd October 2020

I am pleased to say the patio cover is now installed. Can you please advise when the 200 free patio cover solar lights will arrive? I enclose a pic of the finished result
Kind regards,
Janeen

Janeen, Doncaster, DN6, 8x10 Aluminium Lean To Gazebo 372, 15th October 2023

Thank you so much for the phone call and this email as confirmation, what brilliant customer service you have.

Kind regards

Sheila, Salisbury, Wilts, SP2, Wooden Bin Store 151, 4th October 2023

After an online search we selected this arch as perfect for our garden. It was delivered at 7.30 am, which meant not having to wait in for it. We were able to specify a delivery date, and only waited days, not weeks as some websites stated. It was both good value and good quality, and was relatively easy to construct. Now it's up it looks good, and is very sturdy. Really pleased and I would definitely order again from this company. Highly recommended.

Maggie, Birmingham, B32, Garden Arch 28, 24th September 2023

Rachel, Telford, TF2, 6x6 Greenhouse 136, 15th September 2023

Kate, Weston Super Mare, BS24, 10x15 Corner Cabin 199, 31st August 2023

Stephen, Water Orton, Birmingham, B46, 13x10 Log Cabin 566, 14th August 2023

HELLO, and THANK YOU VERY MUCH for the Very fast Delivery.
I received everything. I am happy, You are GREAT.
Thank You very much again.

Stefania, Leyland, PR25, Metal Gazebo 112, 11th August 2023

Carl, Solihull, B91, 8x10 Greenhouse 152, 10th August 2023

Dear Summer Garden Buildings.

I would like to thank you for the delivery of the Lean to Gazeebo which I purchased from you last week.

The delivery came as promised and the Gazeebo was erected the following day made easy by the book of instructions. The Gazeebo has transformed the rear of my property and we are now enjoying sitting outside in the summer evenings whilst its raining.

First class product first class delivery first class customer service, something very unusual in todays climate.

Credit where its due. Thank you

Best Regards

Geoff, Mansfield, Nottinghamshire, NG18, 10x20 Aluminium Lean To Gazebo 372, 11th July 2023

Hi Paul,

Just to let you know that the replacement chair has arrived today and to thank you for the prompt action on this.

Regards,

James, Harwich, Essex, CO12, Teak Dining Set 196, 5th July 2023

Thank you so much for our garden storage bench. It is perfect and really high quality. A big shout out to Louise who was so quick to arrange for the replacement of a damaged part. So quick and efficient. We are very happy and would definitely recommend.

Kimberly, London, SW6, Storage Bench 214, 24th June 2023

Hello Paul,
We received the bench and Polytunnel this morning and the bench is perfect. I will install the Polytunnel next week.
I just wanted to say thank you for your excellent service, we will certainly use you again once we've decided on the other requirements at our new house.
Regards,

Mark, Ashton, Peterborough, PE8, Teak Bench 166, 23rd June 2023
Mark, Ashton, Peterborough, PE8, Polytunnel 270, 23rd June 2023
Mark, Ashton, Peterborough, PE8, Arch 42, 23rd June 2023

Joanna, Poole, Dorset, BH17, 7x7 Log Cabin 269, 20th June 2023

Ray, Sevenoaks, Kent, TN14, 8x12 Log Gazebo 322, 19th June 2023

I love my Wendy house.

Victoria, Southwell, NG25, 7x7 Corner Summerhouse 174, 19th June 2023

Ruv (SCHOOL), Kidderminster, Worcestershire, DY10, 14x14 Log Gazebo 327, 16th June 2023

Thank you Paul
I did notice after I'd emailed , Numpty me!

Seat looks great thank you

Andrea, Tadworth, Surrey, KT20, Vintage Companion Set 610, 2nd June 2023

Thanks for the prompt service. Very happy

David, Goxhill, Barrow-Upon-Humber, DN19, 6x8 Lean To Greenhouse 336, 17th May 2023

Bought the 8x14 ft canopy for my patio. The delivery came very fast. The poor delivery man was very happy to see me waiting for the product as it came in one long box. Overall I'm very happy with the product a few pieces were a bit misshapen and I had to bend these back into place so everything would fit together. The instructions are okay, the order of assembly could be improved. The tools supplied with the product are next to useless. It took 3 of us around 7 hours to build and we are all veey competent with DIY. The finished item looks great.

Matthew, Huyton, Liverpool, L36, 8x14 Gazebo 372, 10th May 2023

Thank you for letting me know and your great service.

John, Broadstairs, Kent, CT10, 10x10 Metal Gazebo 104, 8th May 2023

Hi Tamara,

Happy Friday!

I just wanted to drop a quick email to thank you for your support in delivering the bench this week!

We had a lovely event and your bench made quite an impression! I've attached a picture for you as well.

Many thanks and have a great weekend!

Sofia, We Are Placemaking, Orchard Place, SW1H, Vintage Bench 630, 5th May 2023

EXTRA NOTE:- THE CORONATION CELEBRATION AT ORCHARD PLACE WAS MANAGED BY WE ARE PLACEMAKING

Good afternoon,

A random email but just thought you may be interested – we are using the bench we recently bought for you at the Chelsea Flower Show at the moment and its getting a lot of interest!

My colleagues have told a few people that I bought this from you in case you get an influx of orders!

Kind regards,

Barcham Trees PLC, Ely, Cambridgeshire, CB7, Vintage Tree Seat 634, 4th May 2023

EXTRA NOTE:- OUR TREE SEAT TAKES PRIDE OF PLACE AT THE CHELSEA FLOWER SHOW WITH KING CHARLES IN THE BACKGROUND.

Lee, Castlemoreton, Malvern, WR13, 12x24 Aluminium Greenhouse 68, 18th April 2023

Kam, Walsall, WS1, 13x13 Wooden Gazebo 770, 15th April 2023

Hi,Just a line to say thanks for the great delivery you gave me on my canopy,not started build yet but all looking good,thanks again

David, Startforth, Barnard Castle, DL12, 10x18 Aluminium Carport 372, 13th April 2023

Great service fast delivery good product

Roger, Stoke-On-Trent, ST7, Aluminium Cold Frame 315, 28th March 2023

David, Norwich, NR7, 3x3 Pent Storage Shed 981, 23rd March 2023

Bryan, Harbury, Leamington Spa, Warwickshire, CV33, 10x10 Log Cabin 198, 14th March 2023

Hiya,
Thanks, very impressed with the new garage 🙂 will be back later for fencing
lol
Regards

Dave, Holbeach, Lincolnshire, PE12, 20x26 Concrete Garage 213, 14th March 2023

Good morning Louise, I had my order delivered yesterday and although I do not move into my new property for a few weeks I will not be opening the packaging just yet but can I just say your service from ordering, communication to the help of the delivery drivers has been amazing. We do often moan about the bad things but never praise the good. Thank you and your team , kind regards, john

John, Blackpool, FY2, Metal Shed 391, 1st March 2023

Alan, Prestatyn, Denbighshire, LL19, 8x12 Log Cabin 565, 21st February 2023

Scott (DEVELOPER), Abbots Langley, WD5, Double Bin Store 149, 8th February 2023

EXTRA NOTE:- EACH HOUSE INCLUDES A BINSTORE 149 AT THIS NEW HOUSING DEVELOPMENT.

Dear Team,
I just wanted to say thank you for sending a replacement shelf for our new growhouse.
It arrived as promised on Saturday and I can confirm all is fine with it. Great customer service 👍😃
Best wishes,

Bill, Littleover, Derbyshire, DE23, Wooden Growhouse 062, 16th January 2023

Pawel, Inverness, IV2, 10x10 Log Cabin 198, 13th January 2023

Hi Paul,

Yes, all finished thks but 8 bits 40x20mm left over, 4 575mm & 4 1150mm.
Any ideas what I've omitted?

Thanks Peter

Peter, Southampton, SO31, 11'6x11'6 Cabin 198, 4th January 2023

EXTRA NOTE:- THE 8 LEFT OVER PIECES OF WOOD ARE PACKING.

Hi Tamara

Thank you so much for such prompt service. The canopy was delivered this morning - and I only spoke to you yesterday morning!! And it's cream which was my preferred colour!

Please pass on my thanks to everyone involved.

Carol, OX29, Spare Canopy for Gazebo 112, 4th January 2023