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Customer Letter

Dear Mr (NAME)

Garage/Conservatory at (ADDRESS)

I am relieved to be able to send you two final payments for the above project, totalling �6211.00, together with our apologies for keeping your company waiting for payment. As I explained in my Friday phone call, we have had some difficulties in transferring funds from Australia.

My wife and I want to convey out thanks to all concerned in what has been a long and awkward project, but one that has produced a very satisfying result.

We have appreciated your care in drawing up the designs to meet our somewhat unusual requirements, your persistence in dealing with the matter of planning permission, and the responsibility of your people in carrying out the bulk of the project whilst we were away in Australia. All the men who have worked on the job have been most pleasant, helpful and accommodating. Perhaps you will convey our thanks to (NAME), to (NAME), but also to everyone involved.

We received dire warnings from friends as to the danger of leaving a project unsupervised � all of which proved unjustified. We are also extremely pleased with the standard of materials and work throughout. We notice our neighbours and friends are as impressed as we are, and, if opportunity arises, we shall direct their custom your way with great enthusiasm.

Thank you again.

Yours sincerely


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